Knowledgebase

1. This error can appear if you have 'notify me if there are any new newsgroups' selected but don't have a news
account set up. Go to TOOLS > OPTIONS > GENERAL TAB and untick this option.

3. Can you get web pages? If so then you may just have the wrong mail server typed into your account details or the server may be down

4. If you cannot get web pages then hang up and try connecting again

5. Reboot the computer and try again

6. If it's still not working and you are not getting any web pages, then data may not be moving across the network
properly. Check DNS numbers, remove and then reinstall TCP/IP in Control Panel > Network.

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